How will we work together?
In the following terms and conditions, you won't find complicated legal terms or long passages of unreadable text. We aim for what is best for both parties, now and in the future.
We practice Ethical Design.
Collaboration conditions
These general conditions govern the terms of collaboration between your organization (company, institution, private individual, etc.), hereinafter “You”, and David Roessli, Cybermedia Concepts, hereinafter “We”.
Summary
We commit to doing our best to meet your needs and expectations, but it is important to put things in writing so that we both know what is what, who does what and when, and what will happen if something goes wrong.
What do both parties agree on?
You: You will provide us with the documents and information we need to carry out the project, in previously specified formats. You will review our work, give us your feedback and approval in a timely manner. Deadlines work both ways, so you will also be bound by the dates we set together. You also agree to respect the payment schedule mentioned below.
We: We have the experience and capacity to do everything we have agreed with you, and we will do it professionally and in a timely manner. We will strive to meet all agreed deadlines and, furthermore, we will maintain the confidentiality of everything you entrust to us.
Right, the details
Design
We create designs that adapt to the capabilities of many devices and screen sizes. We create them iteratively and use primarily HTML and CSS so as not to waste time with static visuals.
You will have many opportunities to review our work and provide your comments. We will share with you a drop box, a Google Drive or Dropbox folder, a GitLab repository or a development site, and we will have regular, possibly daily, contact via phone, Trello, Slack, or Teams.
If, at any time, you change your mind about what you want to receive, or if you are not satisfied with the direction our work is taking, you will pay us in full for the time we have spent working up to that point, and you may terminate this agreement.
Text content
Unless otherwise agreed, we are not responsible for entering or translating text or images into your content management system or for creating each page of your website. If you want us to create new content or enter content for you, we will provide a separate quote.
Changes and revisions
We do not want to limit your ability to change your mind. The price at the start of the project is based on the number of weeks/days/hours we estimate are necessary to complete the work, but we remain flexible. If you change your mind or add something new, that will be fine, and we will provide a separate estimate for the additional time.
Illustrations and photographs
Ideally, you will provide us with graphic files in an editable digital vector format. You will provide photographs in a high-resolution digital format. If you choose to purchase photographs, we can suggest stock image banks. If you want us to search for photographs for you, we can provide a separate quote.
HTML, CSS and JavaScript
We deliver pages composed of semantic HTML tags, CSS stylesheets for visual rendering, and JavaScript for behavior and interactions. We strive to respect and promote industry standards and to make our pages as accessible as possible.
Browser testing
Browser testing no longer means trying to make a website look identical in different browsers or on devices with different screen sizes. It means ensuring that the user experience is optimal and adapted to the capabilities of the browser or device in use.
We test our work in the latest versions of major browsers, including Apple Safari, Google Chrome, Microsoft Edge, Mozilla Firefox, and Opera. We do not test in other, older browsers unless separately agreed. If you need an enhanced design for an older browser, we can provide a separate quote.
Mobile browser testing
It is essential to test on smaller, popular devices to ensure the user experience is suited to the device’s capabilities. We test our designs in:
- iOS : Safari and Google Chrome
- Android : Google Chrome
We won't test in Opera Mini/Mobile, specific Android devices, or other mobile browsers unless separately agreed. If you want us to test with these, we can provide a separate quote.
Technical support
We are not a web hosting company, but we can recommend our preferred host and handle installation, configuration, and deployment of your site if you wish.
Search engine optimization (SEO)
We do not guarantee an improvement in your site’s ranking in search engines, but the pages we develop are accessible to search engines and optimized for natural referencing.
Legal matters
We will perform our work in accordance with industry best practices and the standard expected of a duly qualified person with relevant experience.
That said, we cannot guarantee that our work will be error-free, and we cannot be held liable to you or any third party for damages, including lost profits, savings, or other incidental, indirect, or special damages, even if you have advised us of them.
Your liability to us will also be limited to the amount of fees payable under these conditions, and you won't be liable to us or to any third party for damages, including loss of profits, loss of savings, or other incidental, consequential, or special damages, even if we have informed you.
Finally, if any provision of these conditions is illegal, null, or unenforceable for any reason, that provision will be considered separable from these conditions and won't affect the validity and enforceability of the other provisions.
Intellectual property and copyright
First, you guarantee that all text, images, or other illustrations you provide belong to you or that you have permission to use them. When you provide us with text, images, or other illustrations, you agree to protect us against any third-party claim that we are using their intellectual property.
We guarantee that all elements of the work we deliver to you are our property or that we have obtained permission to provide them to you. When we provide you with text, images, or other illustrations, we agree to protect you against any third-party claim that you are using their intellectual property.
Provided you have paid for the work and the contract has not been terminated, we will transfer all intellectual property rights to you as follows:
You will own the website we design for you, as well as the visual elements we create for you. We will hand over the source files and finished files, which you will store in a safe place, as we are not required to keep a copy. You own all intellectual property rights in the texts, images, site specifications, and data you have provided, unless someone else owns them.
We retain all intellectual property rights that we developed before or separately from this project and that you have not paid for. We will own the unique combination of these elements that constitutes a complete design and will grant you an exclusive, perpetual license to use it for this project only, unless we agree otherwise.
Showing our work
We like to show our work, so unless you notify us otherwise in advance, we reserve the right to display all aspects of our creative work, including sketches, work-in-progress, and the completed project, in our portfolio and in articles on websites, in magazine articles, and in books.
Payment schedule
We are sure you understand how important it is for a small business that you pay the invoices we send you promptly. As we are also sure you will want to remain friends, you agree to adhere to the following payment schedule. We send you a deposit invoice according to the following scale:
- 100% for projects up to CHF 1,000
- 50% for projects between CHF 1,000 and CHF 5,000
- 30% for projects over CHF 5,000
We issue invoices electronically. Our payment terms are 30 days from the invoice date by bank transfer or international SWIFT/SEPA transfer. All invoices are in Swiss francs (CHF) and payments will be made at the conversion rate applicable on the transfer date.
You agree to pay all fees related to international fund transfers. The appropriate bank details will be printed on our electronic invoice.
In the case of an unpaid invoice, we will send you a payment reminder. From the second reminder onwards, and for each additional reminder, we will charge you late administrative fees equal to 1% of the total invoice amount, but at least CHF 30.
Legal venue
We both agree to comply with all laws and regulations applicable to our activities under this contract and not to cause the other to violate applicable laws or regulations.
Although the language is simple, the intentions are serious, and these general conditions are a legal document subject to the exclusive jurisdiction of the courts of Geneva, Switzerland.
Last updated August 13, 2025 (v2.3.1).