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June 18, 2003
Virex eUpdate .. outdated
Have you noticed that Virex's eUpdate function reports the May 12, 2003 definitions are the latest available ? Accordingly, that the one you find on .Mac in the Virex section. But since those are over a month old, Virex keeps notifying you that they might be out-of-date ..
:(
Check MacAfee or VersionTracker, and you'll notice that the latest version was released on June 1, 2003 (hum).
So what's up with .Mac ? After all, isn't it for not having to worry about matters like theses that we pay a subscription ? (thumb down Apple). A workaround is to configure Virex to download the definition updates from MacAfee instead of .Mac. I found the following solution on .Mac's Virex discussion board.
- Launch Virex.
- Under "Virex 7.2" menu, select "Preferences..."
- Toward the bottom, under "Virus Updates," click-on the checkbox "Customize my eUpdate server settings"
- Immediately below this and to the right, click the "Server Settings" button which just turned from gray to black.
- A new window named "eUpdate Server Settings" appears.
- For the pop-up menu named "Type" select: FTP
- Fill in the remaining text boxes as follows:
Server URL: ftp.nai.com
Port: leave blank
Username: anonymous
Password: leave blank
Account: leave blank
Directory: /virusdefs/mac/virex7/- Click OK to enter these settings and close the "eUpdate Server Settings" window.
- You return to the Preferences window where you must Click Ok again.
09:54 PM in Frustration, Tip | Permalink
Comments
Thank you for the information on how to
fix Virex eUpdate, it sure has beeb a pain
and apple would not even answer my e-mails.
Posted by: David Tomasi at June 20, 2003 05:18 PM
Thank you for this information
Posted by: Mahendran Nalliah at June 21, 2003 03:42 AM
I tried this but got a weird result. After providing an Administrator password, the eUpdate gives me the message:
"There is not enough hard disk space to download and install theis eUpdate. Make space on your hard disk and try again later by clicking the eUpdate icon."
I have 65 GB available. Either something's wrong or this is one heck of an update. Any suggestions?
Posted by: Richard Larson at June 21, 2003 05:24 AM
Richard,
Check your settings, and make sure you haven't forgotten the trailing slash on the directory path:
/virusdefs/mac/virex7/
Should do the trick.
Posted by: davo39 at June 21, 2003 09:32 AM
Makes one wonder why Virex themselves are not offering the info. Maybe because it's free Ôø‡
Posted by: mergatroidal at June 21, 2003 06:50 PM
Thank you for this info. I am gr8ful.
Posted by: gr8fuldude at June 22, 2003 01:06 AM
Thanks for the advice. I've been trying to get this to work since I bought my new G4 iMac a few months ago. The folks at Applecare don't even want to here about it...they tell you to call Virex. Tried to explain that I thought the only problem was that the URL for the eUdate server was wrong..."join a discussion group, I can't help you," is all I got in response. Applecare level 1 support ranks as one of the poorest experiences I can recall with customr service.
Posted by: Ken Proper at July 2, 2003 12:30 AM
U R THA RULAR!!
C'mon everybody, CHEER!
and blaim apple for AGAIN not being able to give us the support we WANT AND NEED!!!
Posted by: saschxd at July 10, 2003 02:22 PM
Exceelent. Many thanks.
Posted by: Jon Cooper Taylor at July 26, 2003 11:36 AM
Thanks! This works great - but maybe I should just get the Norton version that works with OX-X - Whatever one says about Symantic, they seem to suport their stuff
Posted by: JAM at August 15, 2003 08:47 PM
Thank you, Thank you, Thank You!!
HarvL
Posted by: Harvey Lawrence at August 16, 2003 02:17 AM
The topmost post by Davo works!
Thank goodness we computer savy consumers can support ourselves with forums like these that are searchable on Google. Many, many thanx to Davo for spearheading this topic. Shame on software companies! :-(
Posted by: AntiHypocracy at August 17, 2003 07:33 PM
Thank you!!! This had me worried and then frustrated when I could not find an answer! Finally found this page on a Google search. Thank you again!
Posted by: Ann at August 18, 2003 02:11 AM
Thanks for the infomation - unfortunately, I'm getting the following error message:
"Virex is unable to connect to eUpdate server. Please try again later. You can skip the eUpdate and continue using Virex."
I have filled out the correct information perfectly as stated above, so maybe someone can tell me what the problem is.
Thanks in advance.
Posted by: Michael deMartin at August 21, 2003 07:31 PM
Still having a problem, too. Still cannot update...
Posted by: Jeff M at September 30, 2003 03:07 PM
Hey, this was great. Thank you. I passed it along to the mac genius I know, just in case they'd like the heads up.
Posted by: Louiee at October 10, 2003 05:12 PM
Thank you my friend! You have now calmed a f@!%ing annoyed and Virex eUpdate frustrated person.
Amazing what a tiny bit of knowledge can do!
Posted by: Chris b. at October 21, 2003 12:41 AM
Thx for the info i was about to give up on Virex, I have a PC as well and for 5 years I have had Norton in the 5 years I have had no complains, everything updates they have new updates all the time, my system has been great in all that time. I got the virex for my mac and it was "welcome to hell" have you guys visited the virex site for the epdates OMG I think blind man made the site, you just cant seem to get to what u need. I was about to trash this prog if it wasnt for htis post.
Posted by: SilverwolF at October 29, 2003 06:50 PM
Still no luck using instructions as described on panther.
Posted by: Ray Anastas at October 30, 2003 10:19 PM
Personally, I've given up on Virex and switch to Intego's Virus Barrier, which offers active protection and updates that actually work.
http://intego.com/virusbarrier/home.html
Too bad for Virex and it's fake protection - too bad for dot Mac too..
:(
Mind you, Virex 7 Scripts worked for me.
http://www.versiontracker.com/dyn/moreinfo/macosx/17452
Posted by: davo39 at December 30, 2003 02:04 PM
When I tried this (on the free version of Virex 7.5 that I got with my .Mac membership) the FTP item on the Type dropdown was grayed out. I could not select it. Can you help me with this?
Posted by: M. Stovel at March 27, 2005 12:52 AM
Any help for 7.5.1 users?
Would appreciate any suggestions.
Posted by: Sharon at April 12, 2005 10:26 PM
Thank you very much for the help with Virex. I followed your directions, and I was able to use the Virex eUpdate. The next time I need to update, will I need to follow the same procedure, or are things still set for me to update again? Thanks again!
Posted by: Linda Douthit at April 13, 2005 09:30 AM
Thank you very much for this top tip. I was seconds away from ordering Norton...so your help was appreciated....
Posted by: ali d at April 23, 2005 01:51 PM